Thank you for using Charlotte County Emergency Services. On behalf of the emergency personnel who treated you please accept our best wishes for a speedy recovery from your illness or injury.
Our department provides this web page as a resource for answering frequently asked questions and providing the necessary documentation for records requests regarding EMS Billing Services.
Obtaining A Copy of an EMS Report
To obtain a copy of an EMS report, a Protected Health Information Release and Affidavit must be completed and submitted to the Charlotte County Fire & EMS Billing Division.
This form may be notarized or accompanied by a valid photo ID. Completed forms can be faxed or mailed to the below address:
Charlotte County Fire & EMS Headquarters
26571 Airport Road, Punta Gorda, FL 33982
Fax: 941.833.5630
Charlotte County does not charge patients obtaining their own medical records. For other outside requests, as per Florida State Statute 456.057, Rule 64B8-10.003, we charge $1.00 per page up to 25 pages and $0.25 per page after that.
Paying an EMS Bill
We are unable to take credit card information over the phone.
Payments can be made online as follows:
- For dates of service prior to 10/1/21 use: AmbulanceBilling.com
- For dates of service after 10/1/21 use: CCFEMS.PayAmbulance.com
Payments may also be made by check or money order payable to Charlotte County Fire & EMS and mailed to:
Charlotte County Fire & EMS
PO Box 409335
Atlanta, GA 30384
Additional Questions
If you have an ambulance bill that is in collections, need to make a payment arrangement or have any additional questions regarding an ambulance bill, please contact:
Senior EMS Insurance Specialist Jill Turner
941.833.5613
Jill.Turner@CharlotteCountyFL.gov
EMS Billing Specialist Janet Lemesis
941.833.5620
Janet.Lemesis@CharlotteCountyFL.gov